Emotional intelligence plays an important role in creating healthier, more supportive workplaces. Explore practical ways to understand and manage emotions at work, communicate with greater empathy, create a positive team environment and support colleagues through challenging experiences, including grief.
Improving emotional intelligence at work: Understanding and managing your emotions
Emotional intelligence—the ability to understand emotions—helps us work well with others, cope with life’s demands, reach our goals, and ultimately have a greater level of insight and satisfaction. Research shows that employees high in emotional intelligence are more satisfied with their jobs, more committed to their organisations, and work more collaboratively.
Communication is a vital part of every job. It helps you solve problems, share information, provide feedback, and work well as part of a team. There's a lot that goes into good communication, whether it's in person, on the phone, or electronically. Fortunately, it's a skill you can learn.
Setting the tone at work: Tips for managers and teams on improving mood
As you experience ups and downs at work, being aware of your emotions — naming them and managing them in a healthy, consistent way — is a vital skill that will help you succeed in a professional environment.
At some time in your work life, it is likely that a colleague will face a significant loss. Though you previously might have thought that it would have little effect on you, if you’re reading this article, chances are good that you’re feeling affected by the experience—and that’s okay.
Visit our General Enquiry form on TELUS Health One for help navigating the mobile or web app, accessing online resources or for information on counselling services.
Explore the Assessments section on TELUS Health One to enhance your understanding of your physical, mental, financial, and overall wellbeing. Discover positive changes you can implement through personalised recommendations and resources.
TELUS Health supports your total wellbeing. We’re here 24/7 for confidential advice and support by app, web, and phone.
Your organisation’s program may not include all services and features mentioned above. To learn more, please log in with your TELUS Health One account and review your workplace benefits or speak to your HR representative.
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